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Orders typically arrive in less than 5 business days after being processed. Most orders will be processed within 1-2 business days. Standard orders are delivered by FedEx or USPS Monday through Saturday. Shipping times are estimated and may vary due to promotions or holidays.
We want you to be completely satisfied with your KalaXpress order. We will accept, for an equivalent amount exchange only, your return of product in original condition, unworn, with all tags attached if requested within 5 days of receipt of your order. KalaXpress does not offer free return shipping at this time. All sale items are final sale and cannot be returned at any time. Upon receipt of returned goods, KalaXpress reserves the right to deny credit if the merchandise does not meet the return policy requirements. Please be sure to include your Order ID and name on the outside of your return package. The Order ID can be found on the top of the invoice. Pack your merchandise with care and we strongly recommend that you insure your return and get proof of delivery in case your package gets lost in transit; KalaXpress cannot take responsibility for items lost in transit or damaged due to improper packaging. Contact: firstname.lastname@example.org
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